Dr. Palma provides a personalized consultation service through the Zoom platform, whereby patients are granted an hour-long session with Dr. Susana Palma.personalized consultation service through the Zoom platform, whereby patients are granted an hour-long session with Dr. Susana Palma . To initiate this service, clients must first send in the patient's records, panoramic images, X-rays, as well as the patient's medical history to allow for a thorough examination of the case prior to the scheduled Zoom video call with Dr. Palma. Once the necessary documentation has been received, a mutually convenient day and time for the Zoom consultation can be arranged."